The product team has been busy so we have a handful of updates today on some new Connectors that are now live and ready to be installed as well as updates to existing Connectors and the addition of an Activity-Type object that is now supported for some new as well as existing Connectors.Read More
The long awaited Activity Dashboard has arrived and we are just getting started. The version we are launching today is our Beta Version. As with any Beta, we are looking for as much feedback as possible from you, our customers. To provide feedback, simply send our support team an email at email@example.com and our product managers will be reviewing the feedback as it rolls in.
Now that all of our V2 customers can access the Dashboard, here's a quick walkthrough of new features.Read More
Topics: Integration Errors
We recently pushed an update to our HubSpot Connector around how we are pushing data from select-type fields. Instead of pushing the internal value, we are now pulling over the label.Read More
Sync Tutorials are short video clips presented by our customer team where we take frequently asked questions and provide answers using our trusty whiteboard here at Bedrock Data.
In our first Sync Tutorial we tackle one of the number one questions new customers will ask, "what is happening when I first turn on the Bedrock sync?"Read More
Topics: sync tutorials
This has been a long awaited feature for our customers using Bedrock to keep data in sync with their NetSuite CRM. Up until recently, the only way to allow Bedrock Data to talk to your NetSuite CRM was through a user with Full Administrator privileges. For some companies, this raised some red flags. Even as secure as Bedrock Data is when it comes to our customers data, this still didn't always sit well with some NetSuite users.Read More
While not new to Bedrock's platform, Microsoft Dynamics is now a supported Connector on our v2 Platform (read more about the new v2 platform launched earlier in 2015). This is an exciting new release that will impact many of our existing customers currently integrating their Dynamics data on our v1 platform.Read More
We often get asked how Bedrock Data's sync works so we thought we'd put together this post that explains in detail. The process of syncing data bi-directionally is often taken for granted in today's day and age where native integrations are quite common among the different point solution providers. These integrations are free so often the end user doesn't have to think too much about how it all works. They just turn on some settings and away the data goes syncing to the other platform.Read More
In this Integration Spotlight, we are going to take a look at one product and customer support system (Intercom.io) and one marketing system (HubSpot). While HubSpot is perhaps the system with the most users, Intercom.io has been making waves lately in the tech startup community with their recent announcement of a Seiries C raise that includes Facebooks CEO Mark Zuckberg and COO Sheryl Sandberg as well as LinkedIn's Reid Hoffman and Twitter founder Jack Dorsey.Read More
We recently launched a handful of updates to some existing Connectors that expands the type of data you can sync from system to system. We've outlined these updates below along with links to the respective help articles to learn more.Read More
Bedrock Support Team
Can't find the answers to your questions in our Help Center? Reach out to our support team by either filing a ticket at our dedicated support page or give us a call at 877-588-2671 extension 3.