Freshdesk is a cloud-based helpdesk software that makes it easy for businesses of all sizes to provide great support for their customers. Connect Freshdesk to Fusion & merge all your customer data into one on-demand warehouse.
When Freshdesk data combines with data from other systems, you can query & visualize all your systems through just a few objects - Ticket, Contact, Company, & Activity. All in one data warehouse.
Connect your data warehouse to any BI tool. Query & visualize Freshdesk objects — Ticket, Contact, Agent, Role, Discussion Category, Solution Category, Survey, Satisfaction Rating, Group, and more.
When your Freshdesk data is backed up & stored in the cloud, you can access it whenever, wherever.